The three parts are not three products that talk to each other. They read and write the same records. A supplier added at the counter is already in the godown's list — not because anything synced overnight, but because there is only one of it.
The counter and the books
Buying · stock · billing · accounts · GST
Order goods, receive them against the order, put them on the shelf, sell them, and have the ledger and the GST return already written by the time you think about them. Nobody enters a sale twice.
- A one-screen counter: scan, bill, take payment, print.
- Payment split across cash, card, UPI, wallet or account — and card and UPI are not counted as cash, because that money is with the acquirer until it settles.
- Returns against the original bill, at the price actually paid.
- Till sessions with an opening float and a report frozen at close.
The godown
Goods in · racking · transfers · returns · dispatch
Everything between the delivery vehicle and the shelf. Goods are booked in, checked against the invoice, put away on a rack and sent to the shop that asked — and each stage hands the work to the person whose job it is, so nothing waits on somebody remembering.
- Parcel intake through quantity check and opening check, with shortages raised as a request rather than absorbed.
- A rack grid per site, so the same rack code at two sites never mixes.
- As many warehouses as the company runs, inside one installation — a second site is a row, not a second copy of the software.
- Supplier returns with a packing video and a photo, and a portal the supplier opens with a code to see exactly those and nothing else.
The customers
Enquiries · orders · follow-ups · feedback
Not a sales-office pipeline. Who walked in, what they asked for, what you did not have, what you promised them and whether you kept your word — the half of a shop's day that usually lives in somebody's head.
- Enquiries, including the ones you could not fill — which is the buying list, and nothing else in a shop records it.
- Orders with a promised date, an advance taken, and a customer to ring.
- Follow-ups that appear on somebody's day and go red when the date passes.
- One phone number searched across everything at once: the customer, what they have bought, what they said, and any open enquiry.
